
Frequently Asked Questions
-
Due to increased demand for sales and cleaning services, we are moving to an appointment only schedule for all services. Please request an appointment before you come.
-
Yes, as a matter of fact, we have been cleaning carpets and rugs for over a century.
-
We first start by dusting your rug thoroughly front and back, then we hand clean using our own solution that my father and grandfather mixed the same way. After cleaning the rug, we hang to dry at room temperature. After the rug is dry, we pull the rug and brush the pile to lift it up and clean the fringes and your rug comes out beautiful! This process takes a little longer, but we feel it is the best way to produce the best result.
-
We clean all kinds of rugs and carpets.
-
Yes, most rugs are big, bulky, and heavy, that is why we are more than happy to come to your home or office and do the heavy lifting.
*Please have all rugs clear of any furniture and other obstacles/breakables at time of pick up. We do not move furniture.*
-
Yes, currently we offer three options of underlayment: Superstop, Premium loc, and Duo loc padding.
-
It’s recommended to clean your rug at least once a year. High-traffic areas or homes with pets will need cleaning more frequently.
-
Absolutely. We take extra care with antique and delicate rugs, using specialized cleaning techniques to preserve the rug’s integrity and value.
-
The cost of repairs depends on the extent of the damage, the size of the rug, and the type of repair needed. We provide free estimates after assessing your rug in person, so you’ll know exactly what to expect.
-
Why not have your rug cleaned at the ease of your schedule? We aim to provide friendly, accessible service that is convenient for you. Our service area includes Charlottesville, Madison County, Stanardsville County, Greene County, Orange County, Somerset, Gordonsville, Staunton, Waynesboro, Harrisonburg, The Omni Homestead, Fredericksburg, Nelson County, Crozet, Farmville, Keswick Hall, Lynchburg, Roanoke, Lexington.
-
Yes, we sell all types of area rugs. We have rugs from all over the world! Our selection is one of the finest collections in the industry! If you don’t see what you want in our showroom, then we can find what you need.
-
We carry a wide selection of area rugs, including Persian, Oriental, modern, vintage, handmade, German, Turkish, Pakistani, Indian, Iranian, Afghanistan, Chinese, Tribal, Geometric, Unique, Contemporary, Tibetan, Persian, Heriz, Antique, Wool, Handwoven, Flat weave, and many more. We have rugs for all room sizes and styles.
-
Frank has sourced rugs from LA, New York, Atlanta, Florida, Charlotte, Washington D.C, Germany, Turkey, Pakistan, India, Iran, Afghanistan.
Frank is happy to travel with you to find, examine, and appraise the right rug for you.
-
Runners, Circular rugs, Entryway rugs, Living room rugs, Dining room rugs, Bedroom rugs, Hallway rugs, Kitchen rugs, Accent rugs, and more!
-
We’re happy to help you find the perfect rug for your space! Consider factors like size, color, style, and the material of the rug, as well as the traffic the area will receive. We would be happy to assist with design guidance and give recommendations based on your space’s aesthetics and necessities.
We also work with professional designers from all over to help find rug(s) that fit your space perfectly.
-
Yes, we provide expert rug repair services for all kinds of damage, including tears, burns, holes, and fringe repairs.
-
Yes, we fix all types of damages such as pet damage, odor-removal, stain removal, and moth-proofing.